The world is becoming digital, and more and more of our daily activities are being digitized.
One technology that makes this transition easier is touch screen technology. Most of us are familiar with her. In the end, if you have a smartphone, then you interact with the touch screen daily.
The usefulness and practicality of touch screen technology is undeniable. And in fact, so much so that enterprises have realized the benefits of introducing this technology. However, despite its simplicity for end-users, this technology has something more than it seems at first glance.
First, we’ll look at why investing in touch monitor technology and discuss the potential of touchscreen monitors for your company. To understand this potential, we need to dive into various types of sensory technologies.
Types of the Touch screen monitor
When it comes to touch screen technology, we know that there are a number of different types of technologies on the market, each of which has its own set of characteristics.
Resistive, optical, projected-capacitive, and infrared are the four most common touch screen technologies. Each of them has different applications and can provide significant support to your business. For example, if you want to create and deploy touch-screen solutions for public places, such as an open-air shopping center, it would be helpful to understand the strengths and weaknesses of various touch-screen technologies to choose the one that suits your application. There are panels that are ideal for creating monitors that your customers can easily interact with in bright sunlight. Other types of panels are preferred for touch screen applications that must withstand harsh weather conditions. The following is a description of the characteristics that are typically associated with each of these technologies.
Resistive Touch Technology
Resistive touch technology can be found in a variety of applications, including touch monitor and car navigation systems. Resistive panels are pressure sensitive, which means that they use pressure exerted directly on the screen as a means of detecting commands.
Resistive touchscreens are typically one-touch displays and typically have a size of less than 20 inches.
Unlike other sensor technologies, resistive touch panels are coated with two layers of transparent electrode film, separated by gaskets. This pressure-based input method means that resistive panels can work with almost any type of touch, including finger touch, stylus, and even with a glove.
Due to these layers of the film, light transmission is not as strong as when using other types of sensor technologies. Resistive touch panels are also known as the most short-lived touch panel technology because pressure needs to be applied to the screen.
Advantages of resistive sensor technology:
- Cost-effective touch solution
- Ability to work with your finger, stylus and glove
- Can be used if there are drops of water on the screen.
Disadvantages of resistive sensor technology:
- Low light transmission
- Less longevity than other sensor technologies
- Unable to support true multitouch.
Optical Image Touch Technology
Touch optical image technology uses infrared cameras and light to detect touch input. The accuracy of touch detection on optical touch displays may vary depending on the components used.
The touch panels of the optical image are multi-touch and usually have a size of 19 to 100 inches. Since touch recognition on these devices works through visualization, you can use any form of touch to enter commands, whether it be a finger, a stylus, a gloved touch, etc.
The light transmission on the touch screen monitor with optical visualization is very good, because there are no interfering coatings on the screen itself. In addition, optical touch displays tend to work for a long time because the light touches associated with this technical option usually do not cause wear.
Optical touch is a technology often used for large screen touch applications.
Advantages of optical image sensor technology:
- High light transmittance for crisp, clear images
- You can use any input method (finger, stylus, glove, etc.)
- Multi touch screen monitor
Disadvantages of optical image sensor technology:
- Displays are not as compact as with other touch technologies.
Projected-capacitive technology is a sensor technology commonly used to make smartphones.
Projected-capacitive technology is commonly used on smaller touch screens and has high-precision touch recognition and fast response times. Projection-capacitive touch panels are capable of multi-point touch and usually have a size of less than 32 inches.
Since projected-capacitive touch screens detect touch commands using electric currents, it is more difficult to create projected-capacitive touch panels of a larger size than a smaller one. Unlike resistive touch technology, projected-capacitive touch panels can function with finger input or a conductive pen, but not with a gloved touch.
Advantages of projected-capacitive technology:
- Best user experience
- High accuracy touch detection
- High light transmittance
- Multi touch screen monitor
Disadvantages of projected-capacitive technology:
- Not compatible with glove work
- Higher cost
The light transmittance of the projection capacitive touch panels is very good, as is the accuracy of touch detection. In addition, glass and plastic coatings on projection-capacitive touch displays are generally very durable and dustproof.
Projected-capacitive technology is often touted as the best for users of all sensory technologies.
Infrared sensor touch screen monitor
Infrared sensor technology uses light beam interruption to detect sensor commands. In touch infrared displays, infrared rays are arranged in a grid over the panel itself, and touch points are calculated when the rays are interrupted.
Infrared touch screens are capable of multi-point touch and can have sizes from 20 to 150 inches. Commands can be entered on the infrared touch panel using a finger touch, a thick stylus, or a gloved touch, although the accuracy of determining the touch may vary depending on the internal components used.
Infrared touch panels typically have good light transmittance and are quite durable, however sunlight can cause glare and reflections that adversely affect the user’s perception.
Like the optical image sensor technology, infrared sensor technology can be used for large screen applications.
Advantages of infrared sensor technology:
- High light transmittance
- Multi touch
Disadvantages of infrared sensor technology:
- Sunlight may adversely affect user experience.
|Typical Display Size||<20”||<20”||19-100”||<32”||20-150”|
|Multi touch||not typical, but some have demonstrated||not typical, but some have demonstrated||yes||yes||yes|
|Entry method||finger or stylus||finger or soft tip pen||finger or something||finger or conductive pen||finger or thick stylus|
|Problems||need a strong touch, but not sharp objects||rain, dust pollution||dust pollution, strong light source> 500 lux or> 840 nm||cannot be used with thick gloves||sunlight, wide rim contamination|
|Usage||to touch the base with one-touch||to touch the base with one-touch||Medium and large, indoors||For a better user experience||Large size, electronic boards|
Who uses touch screen technology?
As we have already noted, there has been a significant shift towards touch panel technology, and more and more enterprises are introducing touch panels every year. As a fact, today it will be difficult for you to find a business that does not implement any of the technologies of touch panels.
The reason for this is that companies are aware of how profitable the use of touch panels is, due to their ease of use of the interface and the ability to increase productivity and improve customer service. Industries using touch panel technology include:
- Smart retail and POS
- Industrial use and smart factory
- Finance and financial services
- Medical applications
How do these industries implement touch screen technology? Let’s discuss some examples of how touch panels are used today.
Food and drink
Long lines in restaurants during working hours are always problematic for customers and store employees. Waiting too long for a service can lead to impatience, loss of customers, and negative reviews. Touch screen monitor solutions can act as a self-service point for customers to place an order and pay for it while they wait. In addition, they can display advertised content, such as promotions and events, to attract customers.
Remember the days when arrival at the airport began with waiting in line for a boarding pass? Well, fortunately for all of you inveterate travelers, touch panel technology has changed this process for the better. Currently, all you have to do is enter your information, scan your passport, and you’re done. Combine this with self-service kiosks at public transportation stops in cities such as London and New York, and travelers can increase the efficiency of their trip or travel to work.
Banks and Finance
Banking institutions use digital signatures to digitize their workflow, saving time and money. Digitally signed solutions offer all the functionality of traditional pen-and-paper signing methods, but have many additional benefits, such as increased security and much more. Using a digital signature, documents can be easily stored – there is no need for filing cabinets; the ability to send documents to customers in digital form and are easy to retrieve for future use.
Benefits of Touch Screen Technology
Touch panel technology allows you to control your display with your fingers, resulting in faster display operations. In a business setting, this reduction in time can provide many benefits, including reduced waiting times in the queue and faster service to your customers. Moreover, these advantages can create the effect of positive results in the form of dominoes, including increasing customer satisfaction, improving the quality of customer service and increasing brand loyalty on the part of your customers.
Ease of use
Since the advent of touch smartphones, the use of touch technologies has become almost universal. Thus, everyone became a master. There is an advantage of this technology in the ease of its implementation. A simple implementation will allow employees to start using the technology immediately, without the need for training, which will speed up the work.
Engagement and Interactivity
Since touch panels are so versatile in their implementation methods, they have the ability to positively influence user experience. For example, displaying engaging content to engage with consumers is a good way to elevate your business over your competitors.
In addition to interacting with employees, touch panels can be useful for customers. In this, the touch panel technology allows users to service themselves. This functionality can be useful for information services of a shopping center or hotel, as well as for choosing dishes in a restaurant, if you name only a few applications. This allows employees more time to focus on higher priority tasks and allows customers to take responsibility for their own experience.
At its core, touch screens must be able to withstand constant physical interaction. Keeping in mind longevity and limited replacement, manufacturers of touch panels strive for the longest possible life and prevent accidental damage.
Non-touch panels often require additional peripherals to operate. The introduction of touch technology eliminates the need for these accessories and, thanks to faster operation, provides a more rational use of the workspace.
Touch panel technology can improve workplace efficiency, for example, by reducing the waiting time in the queue. This increase in efficiency leads to ultimate benefits, allowing employees to serve more customers, thereby improving the quality of customer service.
Digitizing your workflow with touchpad technology can reduce costs by eliminating the cost of office supplies. Touch displays can also reduce storage costs by eliminating the need for physical storage of documents.
What features should a touch screen have?
Generally, any type of touch screen technology you choose should have the following characteristics:
Touch panels should be easy to use.
Since you will ask employees to use a new type of technology, it should be easy for them to start using it right away. This will help save time on training employees in terms of how to use new technologies, and save money by allowing them to freely start using this technology to improve your business.
Touch panels should be easy to implement.
Implementing your new touchpad technology should be the least of your worries. Touch panel technology with a wide range of compatibility with various operating systems makes the implementation process smooth and hassle-free, allowing you to use systems that your employees are already familiar with.
Touch panels should be strong enough for your application.
Reliable technology saves money by lowering maintenance and replacement costs. Because touch displays will often interact, it is important that they are durable enough to withstand repeated use over time.
How to choose a touchpad?
As we said above, a variety of types of sensor technologies are offered, each of which has its own set of characteristics and capabilities. While one type of touch technology can do more than another, it may not always be the most economical choice for the most comprehensive technology, unless your specific application requires it. When considering the introduction of touch panel technology, the starting point should be first and foremost an account of your needs:
- Will you use a touch monitor for your outlets?
- Will you be looking for a digital signature method for customers?
- Do you need a combination of the first two?
Another way to choose the right solution for your business is to consider your business goals:
- Do you need to reduce queue time?
- Are you looking for a different way for customers to interact with your business?
- Do you need a more secure way to subscribe to services?
Tekhorgsnab LLC offers a wide range of touch screen monitors and digital signage designed for specific applications. Regardless of your goals for implementing touch panel technology, we can advise you on where and how touch technologies can be useful for your business. As soon as you decide to implement touch input, we can help you develop an individual package that meets your specific needs.